To learn more about our products or services,
call (646) 839-4151
or send us an email at:
sales AT rsgsystems.com
Support
RSG offers support 24 hours a day seven days a week. Not only do we fix problems, but we also help prevent them by performing regular maintenance. If there is a problem, you can call us and leave a message to kick off our tried and true support process with a guaranteed response time. We also provide access to a web-based issue-tracking tool that allows you to prioritize production problems and check on our progress resolving them. We offer a wide range of support plans depending upon your needs including bronze, silver, and gold options.
RSG can also help out with other applications even if we haven’t helped to build them. Our experience is wide-ranging: Infrastructure experts can address networking issues, desktop problems, or server stability. Our database experts can pinpoint data integrity problems. Our programming experts can advise on architectural decisions and can help resolve most any issue on most platforms. Most importantly, if we cannot help, we will direct you to someone who can.